PRIVACY POLICY
Date Last Revised: 9/12/2024
DAG (D Auto Group LLC) understands your concerns with privacy and the use of your personal information. Whether you submit a request for a vehicle, financing, vehicle service or other product or service ("Consumer Requests") or simply browse through our Website, we assure you that we are committed to protecting your personal privacy. We do not share, sell, rent or trade your personal information with third parties other than as disclosed within this privacy policy.
This privacy policy covers the www.dautogroup.com website and all other websites owned or operated by DAG (D Auto Group LLC) or its affiliated entities (individually, an DAG ("D Auto Group LLC") and collectively the (DAG) D Auto Group LLC Websites"). We encourage you to read this Policy carefully before providing any personal information on any (DAG) D Auto Group LLC Website. If you have questions or concerns regarding this Policy, you should contact our Consumer Privacy customerservice@dautogroup.com
1. Information DAG (D Auto Group LLC) Collects and How We Use It
We collect personal information provided to us by consumers in Consumer Requests submitted through DAG (D Auto Group LLC) Websites or our authorized vendors' websites ("Consumer Information"). Consumer Information typically includes name, address, and phone numbers, email address and specific vehicle information. In addition, consumers who express a desire to apply for vehicle financing provide us with and authorize us or third parties with which we have a business relationship to obtain from third parties necessary financial information such as credit reports. Consumer Information related to financing Consumer Requests typically includes name, address, and phone numbers, email address, age, occupation, income, social security number and other credit related data.
We may also collect other types of Consumer information in connection with your other activities on DAG (D Auto Group LLC) Websites such as demographic information and information about or contained in postings you make in forums, blogs or any other interactive areas of DAG (D Auto Group LLC) Websites; your answers to surveys, your participation in sweepstakes, contests, games and promotional offers; and in any email request you send us for any reason (such as to request customer service or provide us with comments or feedback).
DAG (D Auto Group LLC) collects email addresses of consumers who communicate with us or through our authorized vendors via email. We also collect information about web pages visited (See the section of this Privacy Policy entitled "Cookies and Web Beacons below) and other information that is provided by consumers either on the DAG (D Auto Group LLC) Websites or in response to email communications from us.
All Consumer Information provided by consumers in any of the above-listed ways or otherwise becomes the property of DAG (D Auto Group LLC) once received by us and may be used and disclosed as permitted in this Policy.
Consumer Information collected on DAG (D Auto Group LLC) Websites is used to improve the content of the DAG (D Auto Group LLC) l Websites; customize the content or layout of DAG (D Auto Group LLC) Websites for individual users; provide services requested by users of the DAG (D Auto Group LLC) Websites; notify users of updates to the DAG (D Auto Group LLC). DAG (D Auto Group LLC) Websites; allow users to register for our Service Consultants® service; respond to any questions, problems or complaints; or request feedback and, subject to the limitations set forth below, to develop new products and services and to contact consumers for marketing purpose.
Framed Sections of Our Website
DAG (D Auto Group LLC) maintains relationships with outside service providers for some of the products and services offered on DAG (D Auto Group LLC). The information these providers make available to you may be presented in a "framed" format, where the DAG (D Auto Group LLC) border will surround the pages served by the service providers, or by directly linking the user to the vendors' websites. In either case, the provider is prominently identified. Please be aware that any information you provide on such pages is provided directly to those providers and is subject to their security and privacy policies. We encourage you to read the privacy policies of these outside providers because their privacy policy and practices may differ from ours. Our content may be displayed on or through third-party websites through the use of inline frames or other framing techniques. We may collect Consumer Information in such framed pages or content located on or provided by third-party websites. When you submit Consumer Information to us in this manner, it is treated as Consumer Information under this Policy. The collection and use of Consumer Information by third-party websites directly (i.e., outside of our content framed pages) is governed separately by the privacy policy of those websites.
Browsing on our Websites
If you browse through DAG (D Auto Group LLC) Websites without entering any personal data, we will gather and store certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide at some point to identify yourself. See the section of this Privacy Policy entitled "Cookies and Web Beacons" below.
Links to Third Party Sites
If you click on a link to a third party site, including an advertisement, you will leave the DAG (D Auto Group LLC) Website you are visiting and be redirected to the third party site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as DAG (D Auto Group LLC). We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third party website that is linked to an DAG (D Auto Group LLC) Website, you should read that site's privacy policy before providing any personally identifiable information about yourself to the other website.
Personalization
DAG (D Auto Group LLC) offers its users the advantage of personalization on our Websites by using Cookies. (See Cookies and Web Beacons below.) Personalized services are offered in designated areas of our Websites to users who register with us. DAG (D Auto Group LLC) may track consumer interest in goods and services marketed to users who are members of our on-site personalization areas. This information is used solely by DAG (D Auto Group LLC) and its affiliated companies for business purposes.
Special Sections of Our Websites
DAG (D Auto Group LLC) offers forums and blogs on DAG (D Auto Group LLC) Websites. Any information you disclose in these forums and blogs is available to all visitors to DAG (D Auto Group LLC) Websites and may increase the risk of receiving "spam" or unsolicited email from other parties. Be careful and use discretion when disclosing information online. To request removal of your personal information from our blog or community forum, contact us at customerservice@dautogroup.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Other Uses
We share your personal information with third parties in order to identify products or services in which you may have interest, to improve our user experience and generally to engage in market research and for other internal business purposes. We may also aggregate your personal information with others' information and prepare reports on website usage, purchase history or other factors for sale or distribution to others. Those reports are aggregated and include no personally identifying information. In addition, personal information provided on DAG (D Auto Group LLC) Websites may be linked together or merged with other personal information we obtain about you so that we may better understand your needs and inform you about our products or services and those of third parties with which we have a business relationship. Also, if we receive personal information from third parties with whom we have business relationships, we may combine this information with the other personal information we maintain about you. In either case, this Policy governs our use of this information. Finally, we may use your personal information to send you communications regarding products or services offered by us or by third parties in which we think you may be interested unless you have declined to receive these third party communications. See the section of this Privacy Policy entitled "Your Right To Decline Communications From Us and Others" below.
2. Third Parties That May Receive Your Personal Information
In addition to our own internal uses of your personal information, we may provide your personal information to non-affiliated third parties under one or more of several circumstances:
To provide you with services or products that you have requested;
To our advertiser clients solely to assess the effectiveness of ad campaigns we have provided for them;
To contractors or service providers who may provide services or perform functions on our behalf, in which case those service providers may use your information only for the purposes provided and not disclose it to any third party except upon our direction;
To enforce our rights or as required by law or order of a court or government agency; and
On occasion, and only as permitted and described below under the section of this Privacy Policy entitled "Your Right To Decline Communications From Us and Others," to other third parties who may wish to send you email or postal mail regarding services or products that you may find of interest or for other reasons that are disclosed to us and that we believe to be appropriate and consistent with our commitment to prevent abuse of your personal information.
In addition, we may release personal information when we believe release is appropriate to protect our users or others from fraudulent, abusive, or unlawful use of our Websites or its services; as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site; to protect our rights or property; to enforce policies or contests, sweepstakes, promotions, or game rules; or if we reasonably believe that an emergency involving immediate danger of death or serious physical, economic or other harm to any person requires disclosure of communications or justifies disclosure of records without delay.
3. Your Right To Decline Communications From Us and Others
We provide our users with the ability to choose whether to receive certain communications from us and whether to permit their information to be disclosed to third parties for marketing or related purposes.
Users who come directly to DAG (D Auto Group LLC) Websites will not receive those communications or have their information disclosed to third parties for marketing or related purposes unless they affirmatively consent or are already receiving such communications.
Users whose Consumer Requests are submitted through third-party websites and are referred to us will receive those marketing communications and their information will be shared with other third parties unless they elect to opt out of those communications and disclosures.
To opt out of a category of email from us, click on the remove or unsubscribe link at the bottom of the email. Alternatively, you may email Customer Service at customerservice@dautogroup.com with the word "Remove" in the subject line, and we will remove you from all further email marketing communication within five (5) business days. You may also opt-out at any time by contacting us at customerservice@dautogroup.com
In addition, we provide you the opportunity to indicate your preferences as to what types of offerings of products or services you wish to receive from third parties or - subject to the exceptions below - to opt-out of disclosures to those third parties altogether. You may update your preferences at any time by contacting us at customerservice@dautogroup.com Those third parties who receive your personal information prior to your opt-out will remain able to send you communications, subject to their privacy policies and practices. To opt-out from receiving third party emails, you must contact those third parties directly.
In each case, even if you decide not to receive offers or other product or service information, DAG (D Auto Group LLC) and the dealers, lenders, other product and services providers, fulfillment third-parties and other referral services with which DAG (D Auto Group LLC) has relationships, may use a phone number, mailing address or email address that you have provided to contact you regarding a request or content that you have submitted or in connection with other administrative matters, such as operation of an DAG (D Auto Group LLC) Website. Additionally, phone numbers and email addresses may be used to conduct customer surveys regarding individual experiences with DAG (D Auto Group LLC), dealers, lenders or other product and services providers. Phone numbers and email addresses are made available only to DAG (D Auto Group LLC), its affiliates and dealers, lenders, other referral services, fulfillment third parties and other referral services who receive your Consumer Request.
The submission of a Consumer Request itself is permission for us to submit your Consumer Request and the Consumer Information included in your Consumer Request to third parties to fulfill your request. If you request to opt-out of receiving emails from us and subsequently submit a Consumer Request (either directly or submitted through third-party websites and are referred to us), we will assume that you wish to reinstate your relationship with us and we will use your information as set forth herein, unless you subsequently request to opt-out. Each time you submit a Consumer Request, this process will restart.
4. Security
DAG (D Auto Group LLC) understands the importance of security for our users. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. In particular, we use SSL (Secure Socket Layer) encryption technology to protect personal data such as credit card information and finance or insurance information during transmission, and maintain other commercially reasonable precautions to protect information that we store or retain.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We cannot guarantee protection of all information against interception, misappropriation, misuse, or alteration, or that your information may not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. Furthermore, we have no control over the security of other websites you might visit.
Your registration information is accessible online only through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of an DAG (D Auto Group LLC) Website by any person using your password. Please advise us immediately if you believe your password has been misused or otherwise misappropriated.
We restrict access to personal information about you to our employees and third parties who need to know that information in order to manage your account or provide you with services or information you requested. We review our safeguards from time to time, and strive to maintain them in a manner consistent with applicable regulations, if any, that may be in effect from time to time. Any of our employees who violate these policies and procedures are subject to disciplinary action.
If you have any questions about security on our Website, you can send email to us at customerservice@dautogroup.com
5. Children
We do not intend, and the Website is not designed, to collect personal information from children under the age of 13. If you are under 13 years old, you should not register with or otherwise provide personal information to any DAG (D Auto Group LLC) Website.
6. Corrections or Changes to Your Personal Information
You may also make corrections and updates to your personal information by contacting customerservice@dautogroup.com
7. Changes or Revisions to This Policy
If we are going to use your personal information in a manner different from that stated in this Policy at the time of collection, we will notify you via email. You will have a choice as to whether or not to allow us to use your information in this different manner. In addition, if we make any material changes in our privacy practices, we will revise this Policy and update the date displayed at the top of this Policy to reflect that the policy has been changed. In some cases we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
10. Disclaimer
We take our commitment to protection of your privacy, as set out in this Policy, seriously. Nevertheless, NOTHING IN THIS PRIVACY AND SECURITY POLICY IS INTENDED TO CREATE OR PROVIDE ANY RIGHT OF ACTION FOR VIOLATION.
Company reserves the right to change, modify or amend this Privacy Policy at any time to reflect changes in practices and service offerings. If the Company modifies this Privacy Policy, the Company will update the “Effective Date” and such changes will be effective upon posting. Your continued use of the Company’s website following such material changes requires your affirmative consent to the changes. If you do not agree to the changes, your sole remedy is to cease using the Company’s.