lient Protection Policy
Effective Date: [02/28/2026]
DAG Auto Group, LLC (“DAG”) operates as an independent automotive representation firm. Our Client Protection Policy outlines the standards, safeguards, and procedures we follow to protect the interests of the individuals and families we represent.
1. Representation Commitment
DAG acts as a client representative in the sourcing, evaluation, and structured negotiation of motor vehicles through verified inventory channels.
Our obligation is to:
• Represent the client’s stated objectives
• Provide market-based pricing analysis
• Conduct structured negotiation on the client’s behalf
• Maintain professional documentation standards
We do not operate as a traditional dealership model and do not prioritize inventory liquidation or sales quotas.
2. Transparent Communication
We commit to:
• Clear explanation of pricing structure
• Disclosure of known vehicle condition information
• Written documentation of material terms
• Direct communication throughout the representation process
No binding commitments are made verbally. All final terms must be documented in writing.
3. Pricing Integrity
Vehicle pricing is influenced by:
• Market conditions
• Vehicle condition
• Supply and demand
• Third-party seller adjustments
• Financing terms
• Transportation costs
DAG does not manipulate pricing and does not guarantee below-market pricing. Our role is to negotiate within current market parameters while protecting client financial interests.
4. Vehicle Condition Review
Where applicable, DAG will:
• Review available condition reports
• Advise clients regarding inspection options
• Encourage independent inspections when appropriate
• Clarify “As-Is” versus warranty status
Final vehicle acceptance remains the responsibility of the client.
5. Financial Coordination Protection
When assisting with financing or protection products:
• Lending decisions are made by licensed financial institutions
• Protection products are optional
• All financial documentation is disclosed prior to finalization
• Compliance standards are followed
DAG does not act as a lender.
6. Deposit & Transaction Safeguards
• Deposits are governed by written agreement
• Terms of refundability are disclosed in writing
• No funds are requested without documented transaction structure
• Third-party seller terms are reviewed prior to client commitment
7. Transportation & Delivery Oversight
When coordinating transport services:
• Licensed carriers are utilized
• Insurance coverage is confirmed
• Delivery timelines are communicated
• Condition verification is recommended upon delivery
DAG is not a carrier but facilitates coordination.
8. Data & Privacy Protection
DAG maintains reasonable safeguards to protect client information.
• Personal data is not sold
• Financial data is handled through secure systems
• Access to sensitive data is restricted
For full details, please refer to our Privacy Policy.
9. Conflict of Interest Standards
DAG does not prioritize third-party relationships over client interest. Representation decisions are made based on:
• Client objectives
• Market analysis
• Risk considerations
10. Commitment to Professional Standards
DAG’s business is built on repeat and referral relationships. Our protection standards exist to ensure:
• Ethical representation
• Process transparency
• Market accountability
• Structured client advocacy
Questions regarding this policy may be directed to:
[Insert Contact Email]
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